Helena is a force in digital transformation, combining empathy with strategic rigour to lead change that puts people first. In the NHS, she has championed services that genuinely serve citizens, not just systems.
Drawing on years of experience building and scaling digital products, Helena brings a transformational mindset rooted in human insight, systems thinking and inclusive leadership. She thrives between boardrooms and front-line workshops, turning complex challenges into shared purpose and real outcomes.
An accomplished product leader, Helena has shaped award-winning digital experiences across NHS England, Expedia and ASOS. As Product Director for Expedia and Hotels.com’s Checkout Experience, she led global teams to deliver seamless, user-focused journeys for millions of travellers worldwide.
Helena has led large-scale national programmes, from the NHS App to NHS England’s Vaccination Digital Services, bridging strategy and action with people, empathy and purpose at the heart. Known for her collaborative style and tenacity, she brings diverse voices together to solve complex challenges and empower others to lead.
A passionate advocate for inclusion, prevention and digital equity, Helena believes that collective progress starts with listening deeply and leading with humanity.
As a Collectively Better thought leader, she champions the power of digital to connect, uplift and transform - building services that truly meet needs and delight users.

Helena Powell
Transformational Digital Product Leader with extensive experience across health, retail and travel, blending strategy, empathy and innovation to create digital experiences that truly serve people.